Site Reliability Engineer

Pune, Maharashtra, India
Full Time
Mid Level
Site Reliability Engineer

Onit, Inc. is looking for a Site Reliability Engineer L2 to join our Core Infrastructure team. This role will help to ensure the reliability of a diverse set of applications across our AWS infrastructure. To be successful in this role you will need to collaborate and pair with team members, have strong technical skills, and a passion for technology. The individual we seek is skilled in observability, excellent at troubleshooting, and has strong problem-solving skills. You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently.

Responsibilities:
  • Troubleshoot deployment failures and infrastructure issues across our full AWS infrastructure stack (EKS, RDS, ..); This incudes dev, test, and production environments
  • Create and maintain monitors for uptime and performance using Datadog, CloudWatch and other monitoring tools.
  • Provide T3 Technical Support to Onit products.
  • Find ways to help reduce errors in systems and reduce noise in monitors and alerts
  • Work with others on user stories to improve system health
    • Help create and prioritize work / stories
  • Participate in standups with US and India team
  • Help define runbooks and automation to solve production problems
  • Troubleshoot applications from a configuration and logging perspective
  • Assist with responding to and analyzing security events from security tooling
  • Help train others to take on SRE responsibilities
  • Assist with performance optimization by identifying performing bottlenecks and making recommendations on improvements
  • Verify systems are monitored, backed up, and following best practices ... via audits and automation
  • Investigate how to take better advantage of the tools we use for monitoring, security, …

Requirements:
  • Bachelor's degree in computer science or equivalent experience is required.
  • 4+ years of experience for the following:
    • AWS (EC2, EKS, ECS, S3, RDS, CloudWatch, CloudTrail, IAM, AWS CLI, etc.). Experience with containers and EKS is a must.
    • Problem solving skill both with production infrastructure/Linux System and application side
    • Linux (Centos, Amazon Linux, Ubuntu, ..)
    • Git source code management (Gitlab, GitHub)
    • Prior application coding and debugging experience (Ruby, Python, etc.)
    • SaaS based Web application experience
    • Experience with Jenkins or similar CI/CD tooling
  • A solid understanding of the components that make up production systems (Memory, CPU, Disk space, Disk i/o, Network i/o, etc.) is required
  • Experience with Monitoring tools and on-call support
  • Ability to read and interpret application server logs, outputs, CloudTrail and other critical logging output
  • Excellent troubleshooting skills required
Nice to Have Skills
  • Experience with the creation of Jenkins/Automation scripts.
  • Relational Database performance and monitoring.
  • Terraform and/or CloudFormation
  • Experience troubleshooting application integrations
  • Other Technologies: Cloudflare, AWS Guard duty, Crowdstrike
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